“Everyone here is like my family.” – Jessica Ripple
“I’m a people person and am outgoing,” she said.
In her years at Panera, she said she has learned accountability and responsibility and also helps others also learn to master these two and other values.
She said the customers give her so much, especially her regulars.
“I have this couple in their 80s who hug me and kiss me,” she said. “They order a pecan roll and coffee.”
She said there are many others.
She said she loves a customer named Jeff who is a pharmacy representative. “He loves the people here and I love the children,” she said.
In addition to the customers and the excellent training she said she receives, she also appreciates Panera Bread because of its strong commitment to helping others.
At each register, there is a donation box. She said the current charity is an organization that helps veterans get resettled after their time in the service.
“There are so many things I love about working here,” she said. “There are so many people who have been with the company longer than I have and that says a lot too.”