Rayven, who is the daughter of Vivian and Lorenzo Crump, lives in Richmond Heights and could work at a Panera Bread closer to her home. But she said she really likes the University Circle restaurant.
Rayven said she has changed her entire outlook on people from one that used to be fairly negative.
“I now realize that not all people are bad. I didn’t understand that before,” she said.
“There are actually people that care about you and they don’t have to.”
In addition to the customers, Rayven said her co-workers and managers are also kind and care about her well-being.
Rayven, whose current position is on the line, said she hopes to stay with the company when she is in college and even be promoted.
She said the environment is very comforting and positive for her. Plus, she loves the food!
Her favorite is the Chipotle Chicken Panini.
“It is just so different than what I had experienced in my old job,” she said.
“I didn’t really experience a lot of people smiling – especially at strangers.” – Rayven Scriggs