There have not been too many days when I have not come home with a story about something very special that I witnessed or experienced.
Sometimes, it was a little anecdote about how one customer paid for a stranger’s meal. Or there have been so so many days when one of our associates went so far above and beyond to make someone’s day. And then there have been those nice notes that I’ve received thanking us for donations that we’ve made.
After about 40 years of working with amazing customers and associates at some of the nation’s finest restaurants, including Panera Bread, O’Charley’s and Dairy Queen, I have come to understand that people can be pretty special!
As the owner of more than 300 restaurants worldwide, I have a unique perspective on many issues that I plan to share here.
I’ll post updates on everything from events at our company to issues that touch my heart. And, of course, I’m an Ohio State fan. So, you’ll read about the beloved Buckeyes here too. And I also am a big supporter of schools and a great believer in higher education. And I also feel strongly about people’s access to quality health care and healthy and fresh food. I could go on and on.
That’s why I needed to create this blog.
Please feel free to share your comments. I’d love your feedback.